Quality Assurance System
Quality Assurance System
At Nexcon Techonolgy, we aim to offer the utmost quality by establishing, improving and maintaining a quality assurance system to
clearly identify each step from product planning (Customer orders) to sales and customer services (A/S)
Product planning
- Establish management policies and medium-to long-term business plans
- Establish quality policy manual, educate and follow through
- Monitor and improve quality objectives
- Identify customer's requirements and collect related market information
- Participate in new and changing product plans
- Minimize previous problems and quality costs
Product desing & Development
- Design plan, Starting preparation plan, Outsourcing development plan, production plan, quality assurance plan
- Improve product manufacturing issues when standard documents are being set
- Compare quality of product with required quality standard
- Determine mass production quality standards
- Customer's quality requirement feasability test
- Check every product's quality objectives
Production verfication
- Process design, material supply plan, personnel placement, quality control plan, standard document distribution
- Evaluation of partner companies, sign contract of suretyship
- Inspect packaging materials
- Reliability review, mass-production verification reports, improvement measures
Production
- Establish production plans and obtain customer order information
- Part wareshousing inspection, Eco-friendly warranty, set part inspection criteria and distribute
- Inspect incoming products
- Process improvement, facility maintenance, Operator training
- Manufacturing process quality diagnosis and correction requests
- Work standards verification and performance analysis
- Complete whole process inspection, process patrol, reliability testing
Packaging & Shipping
- Finished product inspection, Hazardous substance measurement(XRF), product registration (initial product)
- Supply and meet customer requirement quality in a timely manner
- Pre-quality control to prevent defects
- Packaging containers specifications
- Evaluate transportation environment
Customer complaints
- Record customer complaints, analyze defects, report analysis results, improve and correct defects, take preventive measures and validate evaluations
- Register failed cases, training management
- Obtain/deliver Customer product information
- Minimize external failure costs
